Privacy Policy

1. Introduction

Suporta ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our service.

2. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

Personal Data

Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the Service or when you choose to participate in various activities related to the Service. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Service.

Derivative Data

Information our servers automatically collect when you access the Service, such as your IP address, your browser type, and the pages you have viewed.

Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase, order, or request information about our services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, Stripe, and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Process payments and transactions.
• Send you email updates and notifications.
• Fulfill and manage purchases, orders, and payments.
• Send administrative information to you.
• Respond to inquiries and offer support.
• Request feedback and contact you about your use of the Service.
• Monitor and analyze usage and trends to improve your experience with the Service.
• Increase the efficiency and operation of the Service.
• Perform other business activities as needed.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

7. Your Data Protection Rights Under GDPR

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Axuvo Ticket aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you.
• The right of rectification - You have the right to have your information rectified if that information is inaccurate or incomplete.
• The right to object - You have the right to object to our processing of your Personal Data.
• The right of restriction - You have the right to request that we restrict the processing of your personal information.
• The right to data portability - You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
• The right to withdraw consent - You also have the right to withdraw your consent at any time where Axuvo Ticket relied on your consent to process your personal information.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.